News Flash: Customer Service Is Leaving America

While the call centre jobs keep increasing, it is also getting more and more important that you know the basics of being in a customer service jobs well to be able to keep that job. This area is one that requires much competence and staying up to date.

“Sometimes I wonder what it’s like to be God; have you? If you are God, you witness the symphony of light from a billion galaxies as they soar through endless space.

We were all appalled by the Nine-Eleven scenario. I remember that I was working at America Online in their Broadway call center tijuana when it happened. My supervisor, Nevin Phull, took time to have a talk with everyone who worked on his team, one by one, to be sure that we were all right and able to make it through the stress-filled day. Then, just days later, a member of his family, who was East Indian by descent, was killed in a hate crime and we all took time to be sure that Nevin was all right.

If you hire candidates for these fields, you can learn good questions to ask to find the right employee. If you are a job seeker who handles people, stress and adversity well, you will learn how to answer questions you might be asked in an interview while saying what is truly in your heart.

“But what we should keep in mind is that for reasons known only to an infinite God, the acts of wicked men were allowed to fulfill some kind of purpose. This is one of the most difficult truths about God to wrap our heads and hearts around, but it remains a truth regardless of our understanding or agreement. God is God, and we are not . God is good…all the time…because that is His nature.

Writing for a website or a business head can be a daunting task, if the writer has no prior experience of corporate correspondence. While training the writers at the call centers is an option that can be tried, it’s always a better idea to hire writers who know what they have to do. BPO managers have to make one aspect of writing clear from the very onset. You do not want to add to the online clutter. There is a lot being written about every little fact on the face of the earth. What the client’s business needs is purpose-driven material. Writers have a creative streak that needs to be curbed when they are writing for business needs. They have to be direct, straightforward and very professional in their way of handling the content for BPO service.

“And ten years ago, there was a day when God witnessed 2,819 innocent lives brutally taken as the towers fell and our entire nation was hurled into a state of shock and disbelief. What would it have been like to be God on that day?

Finding companies that hire work from home workers on the St. Louis Craigslist page is possible, but use precaution. Most legitimate work from home jobs have a website with details and contact information. When you find a post to work from home and apply, watch the response that you get. If it has a gmail or yahoo account, 9 times out of 10, it is not legit. Some companies are just starting off and may not have a company email but use your good judgment before giving any personal information.