(2)Bill scored the call but the rep didn’t. Reps should be trained to score their own calls and then share responsibility for the conduct of and results of coaching sessions.
As I perused my Internet pages today, a guest columnist for the Christian Post online dealt with the question. His answer was spot-on, an answer so good that I can add nothing to it except to point out how it supports my contention that Christians do not go by the Old Testament. But before I go into that, let me quote the substance of the article.
It is important that you try and solve the problem that your caller has and expects you to solve in the very first call itself. A caller having to call repetitively is bound to grow a negative attitude and dislike for the process which will be fatal to your progress.
About two weeks later I made several purchases with my debit card. I admit that sometimes I’m not the best at remembering to note every transaction; however I wasn’t too worried because I was only using my debit card. I figured no matter what the transaction would put the funds on hold and all I would have to do is either check on line or call for my current available balance.
3) Develop a customized script to be used by operators who answer calls to your toll free number. call centers near Tijuana, Baja California operators work with scripts. Scripts ensure two things.
PC’s can be afflicted in the same manner. You continually get the Blue Screen of Death (BSOD). You place a call to Tech Support and most likely the call goes to a call center in India. The person you speak with is barely understandable. He has you try several things, usually power on, power off, etc. Then he will tell you you must clean the hard drive and reload Windows whether it be Vista or XP. This is a lot of work and will take more than 1 hour. After that, you must reinstall of the applications you have installed since purchase. Of course, you are off the phone by now. A few days go by and you have the same experience. You probably get a different call taker but it doesn’t matter, they are reading from the same script.
Some have the tinted film placed on the window, many have a crocheted or leather braided stick shift cover. Many are religious and have signs, decals, and small hanging posters of the Virgin Mary, lots of crosses hang from rear view mirrors and dashboard knobs. I feel safe and protected. Who wouldn’t? I feel that I am in good hands. There is one driver that does not have any religious items, the only thing he has to reflect his personality is a small sign with a silhouette drawing of a naked woman dancing on a stripper pole. In Spanish it said “yo apoyo soltera mamas”, I thought I figured it out, then went to look it up on Google translate, I was right. It said “I support single moms”. Interesting that someone created that sign, which depicts and assumes single moms as working in the men’s clubs.
So is Coastal Vacations a scam? No it’s not-it’s a legitimate business opportunity that has stood the test of time. If you are a hard worker and a good marketer, you can make a legitimate 6 figure income with them.